Hard Rock Hell....question about tickets....

[MrBlackwell]

I paid for the Saturday (Ace) months ago, but might not be able to make it now. It's a ticketless event, and all I have is an email with a booking number on it.

Is there any way I can sell this "ticket" so I don't lose all the £££ if I can't go?

[Thayer 08]

I seem to remember all they ask for is your confirmation number at the box office. You could always phone Fluer, one of the organisers. I'm sure she'll help you out.

[Sour Mash]

I agree ring fleur.. My mate had two tickets for Saturday .. Can't sell them .. So yep that's your best bet

[acesmiddlefinger]

Well im supposedly going to HRH,no tickets no hotel yet,but me and my mate are going...It is Ace Frehley after all..

[Frehley75]

Well im supposedly going to HRH,no tickets no hotel yet,but me and my mate are going...It is Ace Frehley after all..

That's the spirit Keef.

[acesmiddlefinger]

Well im supposedly going to HRH,no tickets no hotel yet,but me and my mate are going...It is Ace Frehley after all..

That's the spirit Keef.

Dont worry mate i,ll bring the band aids for London just in case, those pavements are slippy you know!!

[MrBlackwell]

Thanks for the info guys, I'll ring Fleur tomorrow and see what she can do.

It would be doubly gutting to miss Ace AND lose my money on the ticket too

[Ma]

I think everybody will be getting their money back now after tomorrows announcement lol

[Dan bach]

I think everybody will be getting their money back now after tomorrows announcement lol

Not me Mrs FJ ... i'm revving up as we speak - Thurs afternoon can't come soon enough .... meeting up with three awesome forumees (sharing a small chalet with them for 72 hours) gonna see some wicked bands, gonna witness sights and sounds that will disturb me greatly ....

Apart from individual meetups with two forumees later in the month - this is gonna be my big Xmas bash ... rock/metal and 3,000 rock fans. Also i'm looking forward in seeing bands i've heard raved about these past 12 months (Reckless Love for one), but because of my back operation haven't been able to see.

Also i love festivals ... Bring it On HRH.

[Genepaul]

I'm not sure they will do refunds, you were buying tickets to a festival rather than an person/group, the festival still goes on albeit without Ace.

[MrBlackwell]

I'm not sure they will do refunds, you were buying tickets to a festival rather than an person/group, the festival still goes on albeit without Ace.

But the festival is now not fulfilling it's advertised bands as it was at the time of me buying the ticket. I only bought a Saturday ticket for Ace and now have no inclination to go. I'm going to be VERY p****ed off if there's no refund offered.

[Pete]

Check out Reckless Love. Bloody brilliant band!

[dtkdemongene]

I'm not sure they will do refunds, you were buying tickets to a festival rather than an person/group, the festival still goes on albeit without Ace.

Yep, this is likely the situation...

[MrBlackwell]

But the line-up isn't as advertised when I bought the ticket....hopefully will get a refund, but if not then I'm not going down without a fight

[Father Jack]

But the line-up isn't as advertised when I bought the ticket....hopefully will get a refund, but if not then I'm not going down without a fight

It doesn't matter.
The festival is advertised as per when all bands are signed to play. This is what will stay in place until the end of the festival. If an artist pulls out with an extremely limited time frame left before the festival starts then the organisers are not responsible for altering the advertising as obviously a replacement band might be a bit difficult to source at such a late stage.
Think realistically. HRH aren't respnonsible for the artist pulling out and therefore not at liberty to offer you a refund, no matter how much you may think you can argue your way into getting one.
And as I recall, your oringinal post on Saturday 26 November was thus:
I paid for the Saturday (Ace) months ago, but might not be able to make it now. It's a ticketless event, and all I have is an email with a booking number on it.
Is there any way I can sell this "ticket" so I don't lose all the £££ if I can't go?

So how has it now changed from wanting to "sell" or find out how to sell your ticket to now being "demanding a refund as HRH didn't fulfill their advertising obligations because Ace Frehley cancelled " ?